Ratings & Reviews

Overall Rating

5
(93 reviews)
96.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Tina B. - |Recommended: YesSonoran Living at its Best — I have been a resident for approximately 8 months and enjoy living here. Friendly staff, prompt message replies, fast and competent maintenance staff and just overall cool vibe is what you get here. And don't forget the amenities I highly recommend making a home at Acero North Valley
response from property -Hello Tina, I am very happy to hear that you are enjoying your home and community. We strive to make sure all our residents have a positive experience. We always enjoy your company and always enjoying see you and Manuel out at our events or enjoying our monthly food trucks. We hope you continue your stay and overall enjoying your time here with us. We hope to talk to you soon. Have a great day.
submitted by Stephen W. - |Recommended: YesGreat experience, start to finish — I moved from out of state. Lisa was a joy to work with. I wouldn't be able to find a complaint if I tried.
response from property -Hello Stephen, Welcome to Arizona and welcome to Acero North Valley. I am happy to hear about your positive experience with our amazing Lisa! I will make sure to pass on the positive kudos. We are happy to have you and hope we can continue to provide you with the best customer experience ever. See you soon, be safe and enjoy your stay.
submitted by Tami H. - |Recommended: YesN a — Since Ricky took over things have been so much better.
response from property -Hello Tami, Thank you so much for your kind words. We truly appreciate you. It is our daily goal as a team to make sure we can provide the most exceptional service to you. I will continue to make sure to provide the best service to the best residents in the valley. Hope to see you soon.
submitted by Daniel S. - |Recommended: YesGreat Place — This is a wonderful place to live in the Valley of the Sun
response from property -Hello Daniel, Thank you so much for your kind words. We truly appreciate you. We are very happy to hear that you are loving your apartment and we hope you continue to do so for many years to come. Always remember that we are just a call away if you every need any help. We hope to see you at our next social hour. Make this day a great day. Your awesome team at Acero North Valley.
submitted by Daria P. - |Recommended: YesMy Wonderful Acero Experience — This is one of those love where you live apartment-living situations. I'm leaving Acero to start a new chapter in my life. Ricky, Viani, Leroy, and Dave have all been outstanding members of the team. The location is fantastic, as you can walk to several lively restaurants, and Fry's even has its own culinary expert, Michael, in the wine bar. I have two dogs, and they benefited from being close to the area's walking trails. This location is also close to the Sonoran Desert Preserve, which has excellent hiking. The property is well managed, the pool sparkling, and the events that are planned each month turn out a good number of neighbors to mix and mingle with. Overall, I would highly recommend living at Acero and will miss everyone here.
response from property -Hello Daria, Thank you so much for all your kind words. We truly appreciate every moment we were able to call you a neighbor. While we were sad to see you leave, we are also very happy to see you start your new chapter full of wonders. I hope in the future we have the opportunity to call you a neighbor once again. Best wishes and please say hi to Yoda and Daisy for us.
submitted by Sckylar G. - |Recommended: YesAcero is phenomenal — Hands down, Acero is the best apartment complex I have ever lived in. The staff is so kind and ready to assist. The grounds are always clean. The amenities are great. The neighbors are kind and quiet. Very dog-friendly environment. The apartment itself is spacious and well designed. Recommend 10 10.
response from property -Hello Sckylar, Thank you so much for your kind words. We are super happy to hear all the great things you have to say about our awesome community and staff. I am excited to know we were able to not only meet your expectation but go above and beyond. While we are sad to see you go we are also very happy in your new opportunities that have presented themselves. Always remember that we are here if you ever need a great apartment again.
submitted by Tzu C. - |Recommended: YesGood environment — Good environment
response from property -Hello Tzu, Thank you so much for your review. We appreciate your stay and hope you can make us your home for many years to come. We hope to see you wednesday at our happy hour event for a nice cold beverage. See you soon.
submitted by Abby G. - |Recommended: YesGreat place to live — Acero has been my home on going for almost 3 years. I have renewed my lease 3x now I highly recommend. At first the noise bothered me, however it is now contained from the upstairs. Making friends with neighbors is the best solution for open clear communication, and has not been a problem since speaking about concerns. I highly recommend It’s a beautiful place to live the staff and maintenance are very kind.
response from property -Good Afternoon Abby, Thank you so much for your kind words. We are super happy to hear that you are enjoying your home and creating great relationships with your neighbors. Nothing makes us happier than to know we are creating great relationships with our residents. You are the reason we are here. I hope to see you at our event this Wednesday for some great drinks and awesome bbq. We will see you soon and again we appreciate you.
submitted by Daijana L. - |Recommended: YesAmazing — Moved from MI to AZ and Acero NV welcomed me like family Staff is AMAZING I love the events they host for the tenants, gives me an opportunity to mingle with other people that live there. I highly recommend ANV to anyone looking for a luxurious, quiet community.
response from property -Hello Daijana, Thank you so much for your kind words. We love that we have been able to make Acero North Valley your home and your stay enjoyable. We will continue to strive to make sure every resident is as happy as you are. Our goal is not make everyone feels like Acero North Valley is a community and not just an apartment. Again, thank you and I hope to see you at the next resident happy hour. Have a great day.
submitted by Destiny D. - |Recommended: YesResident — Love living here, best apartment ever
response from property -Hello Destiny, Thank you so much for your kind words. I am super excited to know you are enjoying not only your home, but your community as well. We hope to be your neighbor for many years to come. Nothing makes us more happy than to know you are loving where you live. Hope to see you out at our next happy hour. In the meantime, if you need anything from our staff please feel free to give us a call. Have a great day.
submitted by Alexandra G. - |Recommended: YesGreat place — Great staff, apartments are very nice, pool, hot tub, gym are always clean and I love having the 24 hour access to all of them
response from property -Hello Alexandra, Thank you so much for your kind words. I will make sure and pass on your kudos to the rest of the team. We truly appreciate you and we are super happy to know that you are enjoying your stay. Always remember, we are just a call away if you ever need us. Have a fantastic day.
submitted by Ashley S. - |Recommended: YesOverall Neutral — We have enjoyed our experience here, especially as new residences so far. Overall, very quiet neighborhood, seems to be respectful neighbors for the most part, very dog friendly, and the office staff is super kind and very attentive. The only part I have not been able to work through is the immense heavy marijuana smell seeping into our apartment from another neighbor regularly. It is on such a regular basis, our whole apartment smells like it as soon as you enter our place, and it is even more heavily apparent in our laundry room. Mostly upset about having to deal with that on a regular basis, and working to trust the complex to address it as we have reached out twice, however the smoke smell is still there. I am at a loss of what to do at this point, as both my husband and I work in industries where we cannot have our cloths smelling like marijuana. That would be our only large and main concern to have us look to move elsewhere when our lease is up. Other than that, we are very happy with our experience so far.
response from property -Hello Ashley, I am very happy to know you are enjoying your stay. I apologize for the inconvenience of the smell in your home. There is times that we would love to pinpoint certain units with issues to make sure we can correct the problem. At times that can be hard when the problems arise while we are not onsite.I will be working with my team to make sure we email and flyer your building to reiterate to our residents that smoking of any kind is not permitted on site. Again, I apologize and hopefully we can mitigate your concern and make you a forever neighbor. Have a great day.
submitted by Karina O. - |Recommended: YesFriendly and comfortable living — This complex is a very friendly and homey place. The area is just north of all the chaos of living in Phoenix, AZ but not too far to commute south. I love hearing the kids playing outside and I also just enjoy the amenities offered here along with how quick maintenance is to fix any problems we have if any .
response from property -Hello Karina, Thank you so much for your kind response. We are very happy to know that you are loving your home. We hope to continue to provide the best service but overall the greatest experience in your home. Remember we are just a call away. Your Acero team.
submitted by Savannah C. - |Recommended: YesExcellent — i feel safe and happy. only complaint is the noise from floor to floor
response from property -Hello Savannah! Thank you so much for your kind words. I am happy to know that you are enjoying your stay. Remember, we are always here for you if need be. We are just a call away.We hope you continue to enjoy your home and access to what our amazing community has to offer. Have a great day.
submitted by Bailang S. - |Recommended: YesNice, convenient and practical — Nicely build, Close to Supermarket I-17 lots of trails.
response from property -Hello Bailang! Thank you so much for your kind review. We truly appreciate your time. I am happy to see that you are enjoying our location and accessibility to shopping. We hope to continue to call you a neighbor for many years to come!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Acero North Valley, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Acero North Valley, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose